Value-Added Services
As
a full-service telecom and utility engineering services company, Byers
Engineering Company offers a full range of value-added services to
support NexusWorx customers.
Data Services
NexusWorx,
like any software, is only as good as the data in it. We provide
extensive training to our customers so that users will be well-prepared
to populate NexusWorx. And for those clients who do not
have the time and resources to devote to this initial data
implementation process, Byers Engineering’s SpatialAge Division can still ensure that you have the quality of data you need. During your evaluation of NexusWorx,
our technical staff can analyze your data for you and create a
detailed, step-by-step process, along with pricing for each step or
unit. From this foundation, you can determine based on your
budget, goals, and resources, exactly which areas you would like our
assistance with. Our data services department has been providing
quality data since the early 1980s from a wide variety of data sources,
in a variety of project sizes (including those with over 3 million
facility items) and for many long-standing clients, including AT&T,
Verizon, and CenturyTel. With years of experience and developed
efficiencies, we offer an unparalleled combination of low costs and
high quality.
Field Services
Byers’ SpatialAge
Division works together with the Engineering Division at Byers to
provide efficient and accurate field inventory, surveying, and
verification. With experienced telecom engineers, and vast
experience in delivering comprehensive field services and developed
techniques, you can be assured you will get both the quantity and
quality of data you want at a competitive price. Byers Engineering
Company has regional offices across the United States, to serve you
wherever you are.
Training and Support
Training is provided in a
three-day session, with two days for editors and one day for viewers.
Based on your preference, it can be held on-site, at our Atlanta
corporate office, or at another location convenient for your personnel.
After the session, we provide ongoing support during normal
business hours through our dedicated customer service department and
after hours by dedicated telephone and email services.
Administrative support and additional training are also
available. For those clients hosting NexusWorx at their own locations, we provide on-site deployment support.
Software Customization and Integration
NexusWorx comes with standard implementation services,
including customization of themes, attributes, pick lists, and
symbology. Alternatively, as experienced software developers and
integrators, we can construct a plan to address any and all of your
customization and integration needs.
OSP Planning, Engineering and Construction Management
Whether designing a new FTTH network or upgrading existing facilities,
long haul or local loop, outside or inside plant, wireless or wireline,
Byers Engineering Company offers a broad range of services to meet your
challenges. Please see byers.com for more information.