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Value-Added Services

As a full-service telecom and utility engineering services company, Byers Engineering Company offers a full range of value-added services to support NexusWorx customers.

Data Services
NexusWorx, like any software, is only as good as the data in it.  We provide extensive training to our customers so that users will be well-prepared to populate NexusWorx.  And for those clients who do not have the time and resources to devote to this initial data implementation process, Byers Engineering’s SpatialAge Division can still ensure that you have the quality of data you need.  During your evaluation of NexusWorx, our technical staff can analyze your data for you and create a detailed, step-by-step process, along with pricing for each step or unit.  From this foundation, you can determine based on your budget, goals, and resources, exactly which areas you would like our assistance with.  Our data services department has been providing quality data since the early 1980s from a wide variety of data sources, in a variety of project sizes (including those with over 3 million facility items) and for many long-standing clients, including AT&T, Verizon, and CenturyTel.  With years of experience and developed efficiencies, we offer an unparalleled combination of low costs and high quality.

Field Services
Byers’ SpatialAge Division works together with the Engineering Division at Byers to provide efficient and accurate field inventory, surveying, and verification.  With experienced telecom engineers, and vast experience in delivering comprehensive field services and developed techniques, you can be assured you will get both the quantity and quality of data you want at a competitive price. Byers Engineering Company has regional offices across the United States, to serve you wherever you are.

Training and Support
Training is provided in a three-day session, with two days for editors and one day for viewers. Based on your preference, it can be held on-site, at our Atlanta corporate office, or at another location convenient for your personnel.  After the session, we provide ongoing support during normal business hours through our dedicated customer service department and after hours by dedicated telephone and email services.  Administrative support and additional training are also available. For those clients hosting NexusWorx at their own locations, we provide on-site deployment support.

Software Customization and Integration
NexusWorx comes with standard implementation services, including customization of themes, attributes, pick lists, and symbology. Alternatively, as experienced software developers and integrators, we can construct a plan to address any and all of your customization and integration needs.

OSP Planning, Engineering and Construction Management
Whether designing a new FTTH network or upgrading existing facilities, long haul or local loop, outside or inside plant, wireless or wireline, Byers Engineering Company offers a broad range of services to meet your challenges.  Please see byers.com for more information.